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Orders are considered binding and can only be cancelled after consultation. In case of delivery delays or obstacles you will be informed as soon as possible by email. The availability of the offered articles remains reserved.

Delivery dates

Delivery dates may vary from the indicated deadlines depending on the delivery area and will be indicated after best acceptance. Failure to meet deadlines does not entitle the customer to cancel the order or to claim compensation.

Shipping costs

The delivery costs vary depending on the purchase value and weight (value of goods excluding delivery costs and credits) and will be displayed accordingly at checkout.


JP-Innotrade shall not be liable for any damages incurred by the Buyer as a result of the use or operation of the purchased items. JP-Innotrade shall not be liable for any loss of profit, indirect or consequential damages that may be incurred by the client or third parties.

Security and data protection

Personal data will be transmitted in encrypted form and will not be passed on to third parties. Your data will be used only in the context of order processing and treated confidentially.

Terms of payment

Price quotations: All prices are in Swiss Francs CHF incl. VAT. Prices are subject to change without notice.
The goods remain the property of JP-Innotrade until full payment has been received.

Payment details:

IBAN: CH09 0070 0114 8052 6375 8
JP-InnoTrade GmbH
Schanzeneggstrasse 3
8002 Zurich

Right of withdrawal

Swiss law does not provide for a withdrawal period or any other right of return after you have sent the order. However, we still grant you 48 hours right of withdrawal after you have paid, provided your order has not yet been shipped to you.
Cancellation is to be addressed to:
JP-InnoTrade GmbH
Schanzeneggstrasse 3
8002 Zurich

Consequences of revocation

In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived are to be surrendered. If the buyer is not able to return the received services in whole or in part, or only in a deteriorated condition, the buyer may have to pay compensation for the value.

Special notes

Your right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.

General terms and conditions

Changes and amendments to these General Terms and Conditions must be made in writing. JP-InnoTrade reserves the right to change or amend the general terms and conditions at any time.

Important information

By using the website and purchasing products or services through it, you agree to be bound by these terms and conditions. By using this website and placing an order with JP-InnoTrade, you confirm that you are at least 18 years old.
The products on our website are 100% legal. By placing an order with JP-InnoTrade, you assume all responsibilities regarding the legality of the products shipped to you. JP-InnoTrade makes no claims about the accuracy or legality of the information and products available on this website.
Any information that JP-InnoTrade disseminates through this website, links to or from other websites, or through its employees via telephone, e-mail or any other type of transmission, is for informational purposes only. This should never be interpreted as a recommendation to take any particular action.
Use of the information for illegal activities is at your own risk. JP-InnoTrade cannot and does not warrant that the information on the website is current or complete, but we make every effort to keep all data current. Customers assume full liability for personal injury, damages, penalties, loss of profits or revenue, loss of use of any product or equipment, and any loss of property that may result from the purchase, use or misuse of any JP-InnoTrade product. JP-InnoTrade , its owners, agents and personnel cannot be held liable for the actions of its customers.
We do not encourage illegal use of our products. We strongly recommend you to consult your lawyer if you have any doubts. Our products have no medicinal value. Our products are not to be used as medicine or as a substitute for medicine.
All rights reserved.


All obligations arising from the contractual relationship are subject to Swiss law. The place of jurisdiction for all legal disputes arising from the contractual relationship as well as about its origin and effectiveness is Lucerne.

*Translations in French and English, there may be deviations in the legal correctness. The data protection recorded in German and the terms and conditions recorded in German apply.

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